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lady_saraiOoh, lookit!! New Marta art! Spoileriffic art, though... But SO perdy. Pardon the drool.
Ariel, shut up. I hear you, you know. "Won-won," indeed. Bah. ;)
Also, was on the phone for 3 hours and 51 minutes today with Dell Tech support. Good god. Ryan managed to get a virus on Mom's computer, and it made it impossible to even sign on, so I called. Yeah. Talked to India. They were very nice.
The first woman had a beautiful voice, and had me run a bagillion diagnostic tests before saying "I'll call you back, but I may have to transfer you to Software Support because I'm really only an expert in hardware and this sounds like a software problem..." only in an Indian accent, of course. So, we hung up, and 20 minutes later, I called them again, and this time clearly said "software" into the phone when asked the type of problem. Thinking this would lead me to, you know, the software people. Nope. Back to hardware. A man, this time, also clearly Indian. Name of Bill. Yeah. Sure.
Also, ever try explaining that your aunt in California bought the computer, had it shipped to your grandmother in Portland, and gave it to your mother in Gorham and you're the daughter fixing it for her? Makes it interesting when they try to verify information and make sure you own your computer. "Please confirm your phone number." "Okay, let's try... No? Well, there's... Not that one? I've got more!" Bill was nice. He told me when I had the right area code, and he probably wasn't supposed to. Heh.
So, yes, Bill and I talked for a long time. Then he got me into Safe Mode and we discovered that the CPU usage was 100% and I couldn't even run anything in safe mode. This is a problem. He told me, oops, sorry, can't help you. Also, your warranty expired in May, so I'll transfer you to our customer service, who will transfer you to Software support, but first, would you speak with my manager, who wants to say something to you?
I was like... wow, I must be the Most Interesting Case o' the Day. In that, you know, they have no idea what to do.
Talked to the manager. He said, "Hello, my name is Mark and I am the floor manager..." and I said, hello, your name is not Mark, because you have such a thick Indian accent. (Not really. I just really enjoy imitating it. I'm good at it. Also, was thrilled that Bill asked me to type something that involved "D as in David, E as in Echo, P as in Peter..." and giving him my mom's email was wicked fun. It's long and involves lots of spelling. Took only one correction, though. Go, Bill. His accent was actually quite muted.)
Then they transfered me to some American customer service lady, who said, how can I help you. I was ready to beat her with her phone. you can fix my computer, darn it. But she transferred me!! Woot!! Story of my life.
And then a southern man answered. I preferred the Indian people, because I understood them better. NOT kidding, it was ridiculous. I had to have him repeat things more than all 3 people in India. (It's also cool to know you're talking to people across the world. For free!) Took us 4 tries to get a website address. Oi.
Yeah, so what he did was have me repair some windows files by just... you know... downloading Windows over again. THAT was fun. Took 40 minutes to wait for it to finish "repairing" damaged files, and then I could log on. Only to discover the virus? Still there. So, he had me run a virus scan, and an anti-spyware scan. Half an hour later, nothing. He tells me, check this website, run a check here, and if that doesn't work, back up your files and call back when you're finished. We'll walk you through re-installing windows. Which would delete everything on Mom's computer.
Let's just say, my brother is not our favorite person right now. Especially as he came in during the last hour of my marathon phone call and began bugging me and Mom, and then taking out his anger on us that his girlfriend wanted to spend the evening with him so he couldn't go to a party. Woe is him. AND he used my iPod and computer without asking today!! He doesn't even have the decency to cover it up and put things as they were! >_< My computer now has lovely new password protection. Ha.
Sorry, rant over. I liked the Indian customer service. They at least were very friendly and nice, and admitted to having no clue. Also, easier to understand. And, they talked to me while we waited. Southern man breathed loudly into the phone while waiting.
It was also interesting when my cat decided he wanted to cuddle--really cuddle, and began literally climbing all over me and purring into the phone, while I was waiting. He tried to crawl between my elbow and my ribcage, and then decided the perfect spot was with his behind right next to my right ear and his head in other elbow. It was really entertaining. I love my cats.
AND, ee!!
Ron! His eyes are BLUE! HA! AND, his patronus is a dog. A Jack Russell, Ariel. Excuse the giggling, and SHUT UP. I can HEAR you. =P
Also, she didn't want Ginny to be the first girl Harry ever kissed, which explains Cho. Thank you very much.
Huh, and the Houses correspond to the elements. Gryffindor=fire, Ravenclaw=air, Hufflepuff=earth, and Slytherin=water. Interesting.
And, weird, Slytherin common room? Under the lake. Do you think that means the ceilings ever leak? Make for funny fanfic, that's for sure...
And, Theanna, this will make you happy... I think... "Lupin was very fond of Lily, we'll put it like that, but I wouldn't want anyone to run around thinking that he competed with James for her. She was a popular girl, and that is relevant. But I think you've seen that already. She was a bit of a catch."
Also!! The map helped Fred and George figure out how to open it. Dude, the map DOES talk. (Thinking of that fic. Am happy.)
And anyway, those were the most interesting tidbits that I felt like squeeing over. Ariel and Theanna, you got most of my other SQUEE moments in the car. Which was fun. :) Should do that again.
Okay, so maybe it was a little more spoilery than I had planned when I started. But still. I feel happy. Ariel, stop saying that. I know you're mocking me. I have telepathy that way.
And now, to bed, so I can be at your house at 9:30, so we can make the age-old decision: IHOP or Panera before movie?
Ariel, shut up. I hear you, you know. "Won-won," indeed. Bah. ;)
Also, was on the phone for 3 hours and 51 minutes today with Dell Tech support. Good god. Ryan managed to get a virus on Mom's computer, and it made it impossible to even sign on, so I called. Yeah. Talked to India. They were very nice.
The first woman had a beautiful voice, and had me run a bagillion diagnostic tests before saying "I'll call you back, but I may have to transfer you to Software Support because I'm really only an expert in hardware and this sounds like a software problem..." only in an Indian accent, of course. So, we hung up, and 20 minutes later, I called them again, and this time clearly said "software" into the phone when asked the type of problem. Thinking this would lead me to, you know, the software people. Nope. Back to hardware. A man, this time, also clearly Indian. Name of Bill. Yeah. Sure.
Also, ever try explaining that your aunt in California bought the computer, had it shipped to your grandmother in Portland, and gave it to your mother in Gorham and you're the daughter fixing it for her? Makes it interesting when they try to verify information and make sure you own your computer. "Please confirm your phone number." "Okay, let's try... No? Well, there's... Not that one? I've got more!" Bill was nice. He told me when I had the right area code, and he probably wasn't supposed to. Heh.
So, yes, Bill and I talked for a long time. Then he got me into Safe Mode and we discovered that the CPU usage was 100% and I couldn't even run anything in safe mode. This is a problem. He told me, oops, sorry, can't help you. Also, your warranty expired in May, so I'll transfer you to our customer service, who will transfer you to Software support, but first, would you speak with my manager, who wants to say something to you?
I was like... wow, I must be the Most Interesting Case o' the Day. In that, you know, they have no idea what to do.
Talked to the manager. He said, "Hello, my name is Mark and I am the floor manager..." and I said, hello, your name is not Mark, because you have such a thick Indian accent. (Not really. I just really enjoy imitating it. I'm good at it. Also, was thrilled that Bill asked me to type something that involved "D as in David, E as in Echo, P as in Peter..." and giving him my mom's email was wicked fun. It's long and involves lots of spelling. Took only one correction, though. Go, Bill. His accent was actually quite muted.)
Then they transfered me to some American customer service lady, who said, how can I help you. I was ready to beat her with her phone. you can fix my computer, darn it. But she transferred me!! Woot!! Story of my life.
And then a southern man answered. I preferred the Indian people, because I understood them better. NOT kidding, it was ridiculous. I had to have him repeat things more than all 3 people in India. (It's also cool to know you're talking to people across the world. For free!) Took us 4 tries to get a website address. Oi.
Yeah, so what he did was have me repair some windows files by just... you know... downloading Windows over again. THAT was fun. Took 40 minutes to wait for it to finish "repairing" damaged files, and then I could log on. Only to discover the virus? Still there. So, he had me run a virus scan, and an anti-spyware scan. Half an hour later, nothing. He tells me, check this website, run a check here, and if that doesn't work, back up your files and call back when you're finished. We'll walk you through re-installing windows. Which would delete everything on Mom's computer.
Let's just say, my brother is not our favorite person right now. Especially as he came in during the last hour of my marathon phone call and began bugging me and Mom, and then taking out his anger on us that his girlfriend wanted to spend the evening with him so he couldn't go to a party. Woe is him. AND he used my iPod and computer without asking today!! He doesn't even have the decency to cover it up and put things as they were! >_< My computer now has lovely new password protection. Ha.
Sorry, rant over. I liked the Indian customer service. They at least were very friendly and nice, and admitted to having no clue. Also, easier to understand. And, they talked to me while we waited. Southern man breathed loudly into the phone while waiting.
It was also interesting when my cat decided he wanted to cuddle--really cuddle, and began literally climbing all over me and purring into the phone, while I was waiting. He tried to crawl between my elbow and my ribcage, and then decided the perfect spot was with his behind right next to my right ear and his head in other elbow. It was really entertaining. I love my cats.
AND, ee!!
Ron! His eyes are BLUE! HA! AND, his patronus is a dog. A Jack Russell, Ariel. Excuse the giggling, and SHUT UP. I can HEAR you. =P
Also, she didn't want Ginny to be the first girl Harry ever kissed, which explains Cho. Thank you very much.
Huh, and the Houses correspond to the elements. Gryffindor=fire, Ravenclaw=air, Hufflepuff=earth, and Slytherin=water. Interesting.
And, weird, Slytherin common room? Under the lake. Do you think that means the ceilings ever leak? Make for funny fanfic, that's for sure...
And, Theanna, this will make you happy... I think... "Lupin was very fond of Lily, we'll put it like that, but I wouldn't want anyone to run around thinking that he competed with James for her. She was a popular girl, and that is relevant. But I think you've seen that already. She was a bit of a catch."
Also!! The map helped Fred and George figure out how to open it. Dude, the map DOES talk. (Thinking of that fic. Am happy.)
And anyway, those were the most interesting tidbits that I felt like squeeing over. Ariel and Theanna, you got most of my other SQUEE moments in the car. Which was fun. :) Should do that again.
Okay, so maybe it was a little more spoilery than I had planned when I started. But still. I feel happy. Ariel, stop saying that. I know you're mocking me. I have telepathy that way.
And now, to bed, so I can be at your house at 9:30, so we can make the age-old decision: IHOP or Panera before movie?
